Maintenance
Fast response, trusted vendors, and full transparency on every repair.
Maintenance Without the Headaches
Maintenance requests don't wait for business hours, and neither do we. Tenants submit requests through an online portal. We assess the issue, coordinate with our trusted vendor network, and get approval from you before any non-emergency work begins.
Best Bay Services, our dedicated maintenance partner, handles routine repairs directly — which means faster response times and lower costs compared to hiring outside contractors for every call. All work is billed at actual cost with no markup. For specialized work, we have a vetted network of licensed professionals across every trade. Owners are always free to use their own preferred vendors.
Best Bay Services charges actual cost with no markup, and owners are free to choose any vendor they prefer.
How Maintenance Requests Work
Tenant Submits Request
Tenants log maintenance requests online through their portal with descriptions and photos of the issue.
We Assess & Triage
Our team reviews the request, determines urgency, and identifies the right solution — Best Bay Services or a specialized vendor.
Owner Approval
For non-emergency repairs, we send you the scope and estimated cost for approval before any work starts.
Repair & Follow-Up
Work is completed, the tenant confirms the issue is resolved, and the cost is documented in your monthly statement.
What's Included
Tired of midnight maintenance calls?
Let us handle the repairs, vendors, and emergencies. You just approve the costs.
Free Rental Analysis